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The Operator

The Operator is Vorena's front desk for 1–3-person online shops: website chat trained on your store, order-status lookups, wandered-off-shopper nudges, and quiet email capture — one flat price, one size for every small shop, with a 7-day free trial.

7-DAY FREE TRIAL · $79 FLAT

The job it does

  • Answers product & policy questions from your catalog
  • Looks up order status so you don't have to
  • Nudges shoppers who asked and wandered off
  • Captures emails for the list, quietly

What’s inside

  • Website chat, trained on your store
  • Self-setup in an afternoon
  • Email support, cancel anytime
  • No calls, no onboarding, no swooning
Not for businesses that live on the phone. If missed calls are where your money leaks, Main Street is your system — it texts callers back before they call your competitor.

Questions

What does it cost?

$79/month, flat — one simple plan with every feature on, the same for every shop. No tiers, no sizing.

Free trial?

7 days, every feature on, no card.

Will I get a surprise bill?

Never. If usage climbs past what you're paying for, the front desk keeps capturing leads and pings you — it never silently runs up a charge. Scaling up is always your call.

What does it actually do?

The Operator is Vorena's front desk for 1–3-person online shops: website chat trained on your store, order-status lookups, wandered-off-shopper nudges, and quiet email capture — one flat price, one size for every small shop, with a 7-day free trial.

Can it check order status?

Yes, that's a signature job.

What if I outgrow it?

Your Desk Report flags it and offers Main Street; we migrate you, we don't strand you.

Try the front desk →Compare all systems