Cookie Policy

Last updated: March 28, 2026

Vorena AI is operated by Helmsworth LLC (“we,” “us,” “our”). This Cookie Policy explains how we use cookies and similar technologies when you visit our platform at vorena-ai.com and use our services.

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, maintain your session, and understand how you interact with the site. Cookies may be “session” cookies (deleted when you close your browser) or “persistent” cookies (remain until they expire or you delete them).

2. Essential Cookies

These cookies are necessary for the platform to function and cannot be disabled. They include:

  • Authentication cookies — maintain your login session securely
  • Session cookies — remember your preferences during a browsing session
  • Security cookies — protect against cross-site request forgery and other threats
  • Load balancing cookies — ensure the platform performs reliably

3. Analytics Cookies

We use analytics cookies (Google Analytics) to understand usage patterns and improve our platform. These cookies collect information about how you use Vorena AI, including pages visited, features used, and session duration. This data is collected in aggregate and helps us identify areas for improvement.

  • Google Analytics — measures site traffic, user behavior, and feature adoption
  • Performance monitoring — tracks page load times and error rates

Analytics data is anonymized where possible and is not used to personally identify you. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

4. Cookies We Do Not Use

Vorena AI does not use third-party advertising cookies, behavioral tracking cookies, or social media tracking cookies. We do not participate in ad networks or sell cookie data to third parties.

5. Chatbot Widget Cookies

Our embeddable chatbot widget uses minimal cookies to maintain the conversation session for website visitors. These are essential cookies required for the widget to function. No analytics or tracking cookies are placed by the widget on your customers' websites.

6. Managing Cookie Preferences

You can manage cookie preferences in your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block all cookies or only third-party cookies
  • Set preferences for specific websites
  • Receive notifications when cookies are set

Please note that disabling essential cookies may prevent you from logging in or using certain features of the platform.

7. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised “Last updated” date.

8. Contact

If you have questions about our use of cookies, contact us at support@vorena-ai.com.