Five systems. One front desk.
Vorena isn’t one tool pretending to fit everyone. Each system is built for a specific kind of business — pick the one that matches how your customers reach you.
The Operator
The Operator is Vorena's front desk for 1–3-person online shops: website chat trained on your store, order-status lookups, wandered-off-shopper nudges, and quiet email capture — one flat price, one size for every small shop, with a 7-day free trial.
Main Street
Main Street is Vorena's phone-first front-desk system for owner-operated local services — HVAC, auto repair, salons, cleaners: it texts back missed calls in seconds, runs photo quote intake, books work to your calendar, and asks for the review when the job closes.
Concierge
Concierge is Vorena's booking-led front desk for restaurants, studios, spas, and venues: reservations and class bookings, waitlist management, occasion memory, and no-show-cutting reminder flows — tuned to sound like your house.
The Firm
The Firm is Vorena's engineered front-desk system for licensed practices — law, accounting, insurance, brokerages: structured intake by matter type, conflict screening, document checklists, a complete audit log, and communication guardrails — no advice, ever.
Enterprise
Enterprise is Vorena's built-to-order arm: founder-led scoping, a fixed-price first build on your existing stack, then operated and improved month over month — workflows, integrations, and internal automation beyond the front desk.
Compare the systems
| System | Built for | Lead channel | Signature jobs | Trial | Pricing |
|---|---|---|---|---|---|
| The Operator | 1–3-person online shops | Website chat | Product/policy answers, order-status lookups, cart-abandon nudges, email capture | 7-day free trial | $79 flat |
| Main Street | Owner-operated local services (trades, auto, salons, cleaners) | Phone — missed-call text-back | Missed-call text-back, photo quote intake, calendar booking, review asks | 14-day free trial | Fit-priced after a 14-day trial |
| Concierge | Restaurants, studios, spas, venues | Bookings / walk-ins | Reservations & class bookings, waitlist, occasion memory, no-show reminders | 14-day free trial | Fit-priced after a 14-day trial |
| The Firm | Licensed practices (law, accounting, insurance, brokerages) | Intake & inquiries | Matter-type intake, conflict screening, document checklists, audit log | 14-day free trial | Fit-priced after a 14-day trial |
| Enterprise | Operations beyond the front desk | Custom | Multi-step workflows, deep integrations, internal automation | Scoped, no self-serve trial | Scoped & quoted |
Metered systems are fit-priced — your Desk Report recommends a size after the trial. $79 is the one public figure.