The Firm
The Firm is Vorena's engineered front-desk system for licensed practices — law, accounting, insurance, brokerages: structured intake by matter type, conflict screening, document checklists, a complete audit log, and communication guardrails — no advice, ever.
14-DAY FREE TRIAL · FIT-PRICED AFTER A 14-DAY TRIAL
The job it does
- Qualifies prospects with structured intake, by matter type
- Runs conflict-screening questions before anything else
- Collects documents against a checklist
- Escalates the 2 AM emergency to a human — it doesn't book it for Tuesday
What’s inside
- Everything in Concierge
- Communication guardrails: no advice, ever; clean disclaimers
- Complete audit log of every conversation
- Practice-management integration + quarterly script review with you
Questions
What does it cost?
Fit-priced: a 14-day free trial, then your Desk Report recommends the size that fits what Vorena actually handled — you only pay for what it handles.
Free trial?
14 days, every feature on, no card.
What's the one thing it does best?
Structured intake by matter type, with conflict screening before anything else.
Will it give legal advice?
Never. Communication guardrails mean no advice, ever — clean disclaimers and a complete audit log of every conversation.
Is it for healthcare?
Our HIPAA compliance program (BAAs, safeguards, documented policies) is in progress. Until it's complete we don't handle protected health information — but if you're a healthcare practice, talk to us and we'll tell you exactly where we stand.
What if I outgrow it?
Your Desk Report flags it and we move you up; we migrate you, we don't strand you.