Vorena security, for your team
One page, plain English, for the person who vets your tools. Every claim below is paired with the mechanism behind it, and we’ll walk a technical reviewer through any of it on a call. We publish only what’s true today, each claim provable.
What’s true today
Encrypted in transit
Every request between you, your customers, and Vorena travels over an encrypted connection (TLS).
Your data stays yours
Every request is checked against your account before any data comes back, so you only ever see your own.
Abuse protection that errs on the safe side
When we cannot confirm a request is safe, we block it instead of letting it through.
Hard to talk out of its job
Someone typing clever instructions into the chat cannot make your front desk ignore its rules. We test this with 8 known tricks and it held against all 8.
Spending limits
Message size is capped and AI spending stops on its own before it can run away.
Hosted in the U.S.
Our infrastructure runs in U.S. regions.
Connected accounts stay protected
The keys that let Vorena reach tools you connect are encrypted where they are stored.
Export your leads, deletion on request
Leads can be exported on every paid plan. Conversations can be exported on Premier and above, for the last 90 days. The account owner can delete the account from Settings, and everything in it is removed right away. You can also ask us to delete your data and we do, then confirm it is done.
Each teammate sees only what their role allows
Team accounts get permissions by role, so people see and change only what their job needs.
What we don’t claim
- Not built for regulated health data: no HIPAA claims until we’ve earned them. If you’re a healthcare practice, talk to us and we’ll tell you exactly where we stand.
- No compliance badges we haven’t been audited for. When we claim a standard, it’s because we’ve met it.
Questions for your reviewer? support@vorena-ai.com. Full detail at vorena-ai.com/security.
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